Privacy and Security
Maria's values and respects its customers' privacy. We keep all customer information private and confidential. Online shopping with Maria's is secure and we protect our customer information by automatically encrypting all sensitive information you provide us. We never sell, rent or provide any information to other outside parties. Customer Service
Maria's is very happy to help you! Order online 7 days a week, 24 hours a day. For assistance, feel free to fax or call 1.650.941.9682 Tuesday - Saturday 11:00 am - 5:30 pm (PST) or by email at customerservice@MariasAntiques.com. Please insert "Maria's Antiques" in the subject line. Contact Information
We would love to hear from you with comments, questions or suggestions. Please feel free to call or fax us at 1.650.941.9682 Tuesday - Friday 11:00 am - 5:00 pm (PST) or email us at info@MariasAntiques.com. You may also write us at: Maria's 393 Main Street, Los Altos, CA 94022 USA. Shipping Information
Maria's ships via UPS or USPS. Items that are "in stock" usually ship out within 3-4 business days. Items may be shipped in multiple boxes. Shipping charges are calculated based on the item's weight as well as distance and only shipped to street addresses. Antiques have additional shipping charges. All items are well packed and insured. Rush shipping is available if order is telephoned or faxed in before 12:00pm (Noon- PST.) Additional charges will apply. Guaranteed!
We are confident you will enjoy your purchases from Maria's. If you are not completely satisfied, please call our Main Street office 1.650.941.9682, Tuesday - Friday 11:00 am - 5:00 pm within 7 days of purchase to inquire about a Return Authorization Number for an exchange or full item refund. (Shipping charges are not refundable.) Returns
If you do need to return an item, please make sure to call our Main Street office 1.650.941.9682 to obtain a Return Authorization number. All items must be returned with original receipt, in new condition, unused and with all original packaging within 10 days of purchase. Please note: Antiques and vintage items are subject to a 20% restock fee. Ship box prepaid and insured to:
Maria's
Customer Returns
393 Main Street
Los Altos, CA 94022
Your credit card will be credited the full item price immediately upon receipt of returned item. All shipping fees are not refundable. Payments
Maria's accepts MasterCard, Visa and Discover. We will only charge your credit card when item is shipped. We will gladly accept telephone orders. A credit card release form will be necessary. We will fax this to you within 24 hours of your telephone order. |